Operate your Business Better with Unified Communications

Communication doesn’t only include the words that we use. Our gestures and body language can speak volumes about our emotions associated with talking to a person. If you run a business, you may be well aware of the importance of communication through phone and email. However, phones and email also have their own shortcomings. For instance, it is not easy to convey human emotions through an email. Then came video conferencing.

Video conferencing is an effective way to meet these challenges. However, over the years video conferencing has moved to the next level with the introduction of Unified Communications. To make it simple for those who are not aware of the term, it is an integration of real-time communication services, which is comprised of instant messaging, call control, video conferencing and speech recognition. It is known for providing consistent unified user interface and experience across multiple devices and media types. Many of the companies provide unified communications consulting services to customers that help in bridging the gap between VoIP and other communication technologies.

Unified Communications Explained

Most businesses have employees who work in different regions and time zones. It may raise a concern in terms of employee productivity. At times, it becomes difficult to coordinate with the teams who are separated geographically. This is where unified communications systems will help you out.

It can assist you in solving the issues that are related to productivity and coordination that most employers have. This advanced technology will help in improving team collaboration, increase overall productivity, shorten project cycles and reduce the overall costs that you incur in your business. The improved productivity of employees will make it easier to collaborate over long distances. It will enable employees to make decisions quickly and also develop a better understanding among the teams.

Benefits of using Unified Communications

Here are some of the benefits of using a unified communication system for your business:

• One of the main benefits of opting for unified communications is that it helps in streamlining the information delivery for IT and tech support as well as small, medium and large businesses. It simplifies the process and also makes the process easier for users to access and integrate all of the information

• It also helps in minimizing and even eliminating the delays that are associated with a traditional telephone system. This results in improving interaction and customer integration resulting in sizable savings for the business.

• Another advantage of opting for unified communications is that it simplifies the meeting initiation process. It provides a common technological platform for a better collaboration between prospective and existing clients, employees and co-workers.

These are some of the reasons that make Unified Communication system an integral part of most of businesses. By deploying advanced technology, it will help in coordinating and managing your business better.

Integrated Business Interactions Powered with Unified Communications

“Unified Communications” is the term that refers to multi-platform communications, which generally involves laptops/desktop computers, smartphones and tablets that are offered by a networking service provider. The service offered involves the use of unified messaging, video conferencing, IP telephony, mobile extension, etc. It enables individuals and businesses to integrate their communications with various devices on a single platform.

Unified communications (UC) allows us to streamline interactions through one entity, even though multiple devices are being used. UC has been successful in bridging the gap between voice over IP (VoIP), integrated voice response systems (IVRS) and other computer-based technologies. However, organizations should be very cautious in regard to choosing a trusted provider that offers specialized unified communications consulting.

 
Choosing a trusted UC provider

  UC is not a futuristic concept anymore. Any business that wants to stay relevant and improve their market share needs to adopt it sooner or later. The significant impact it has on operational efficiency and profits has made many companies realize the benefits of installing one. Therefore, these companies are ready to make the necessary infrastructure investments for UC.
Choose a UC provider that is capable of delivering telecom solutions focused on understanding customer needs better. The technology partner enabling this solution should be adept at providing cutting-edge techniques for efficient integration across multiple communication networks. A trusted wireless networking provider usually focuses on the following aspects:

• Enables employees to take advantage of virtual communication networks regardless of their location
• Accelerates the decision making process by providing a data sharing platform apart from facilitating a seamless process of communication
• The unified multimedia and messaging services should include all platforms such as fax, email, voicemail and other multimedia platforms including animations, videos and pictures.
• It is important that a real-time communication system processes an immediate response after input. The UC service provider should be able to integrate the various communication modes so that they are in sync to manage the same.

UC consulting services should come up with a broader objective to achieve critical business goals such as the following:

• Market planning
• Forecasting after market analysis
• Strategizing for technology implementation
• Opportunity analysis
• Product analysis and planning
• Developing critical white papers
•  Analysis of mergers and acquisitions
• Planning and launching of a new product
• Due diligence

For maximum benefits, work with a qualified service provider to tailor Unified communications sto your specific business needs.